Shipping & Returns
WristNexa checkout includes a tracked flat-rate shipping option and published return guidance.
Shipping cost
Tracked EU shipping is configured at €9.90 at checkout unless a future promotion or shipping rule changes the cart total.
Processing
Orders are prepared after checkout details and payment confirmation are received. Customers should keep the order email for reference.
Returns
If a return is needed, contact support with the order number and product condition before sending anything back.
Address changes
Contact support quickly if the delivery address is wrong. Address changes are easier before dispatch.
Return address
UK Returns Warehouse
167 Dudley Rd
Winson Green
Birmingham B18 7QY
United Kingdom
Please contact support and receive a return reference before sending anything back.
Return reminder
Keep packaging, accessories, and order details until the watch is confirmed and working as expected. Do not ship a return until support confirms the return reference and full UK warehouse address.